Counseling Services

Hollins University Counseling

Counseling Services is here to support and serve the diverse student community of Hollins University.  We recognize the challenges of academic growth as well as personal growth. We provide 1:1 counseling, assessments, groups and workshops, referrals and psychiatric services, and a supportive place to explore new perspectives, gain emotional support, and find help in considering solutions and alternatives. We welcome students who simply need a safe place to talk, have concerns about relationships, family, academics, or who have an emotional struggle or diagnosed mental illness. We see students with some of the following concerns:

  • psychological issues, such as depression, anxiety, eating disorders, or substance use,
  •  personal issues, such as self-esteem, communication, relationships, identity development, sexual orientation or family conflict,
  • educational issues, such as procrastination, test anxiety, study skills, career counseling, and time management,
  • crisis situations, such as suicidal thoughts, sexual assault, or the death of someone close.

This is by no means a comprehensive list, and if needs are best met off campus, we assist with resources and referrals.

Counseling Hours

Monday through Thursday: 8 am to 4:30 pm 
Friday: 8 am to 2 pm

To schedule or cancel a counseling appointment, please call:

(540)362-6444 or email

By appointment preferred; walk-ins always welcome.

Audio and video sessions are available by student request.


After our normal business hours, if you need additional support please refer to the resources and tools available on the counseling center webpage, those in the student handbook, and if you are a residential student consult with a resident assistant.

****If it is an emergency contact your resident assistant or university security at 540-362-6419****

MYGroup Student Assistance Program

Free, confidential 24/7 student support is also available through the MYGroup Student Assistance Program.  To access student resources through MYgroup, call 800-633-3353 or visit and choose “My Portal Login.” Choose “Student” for general information or “Work-Life” to access the MYgroup app for interactive learning modules, self-help articles and direction to in-the-moment support if needed. To log into the MYgroup app, enter username hu1842 and password guest in the first log-in area to access Work-Life Services.


Any full time Hollins University undergraduate or graduate student currently enrolled may use counseling services. Students choosing to use Health and Counseling should complete necessary health information forms. Receptionist can assist with questions and concerns.


During our normal business hours call Health and Counseling’s receptionist at 540-362-6444, email,  or visit us in the lower level of Turner Hall. The receptionist will work with you to schedule a time that best fits your schedule.  Please let  us know if the need is urgent. Appointments are typically 50 minutes long.

FEES: Each student receives up to 20 counseling hours per academic year at no charge. We cannot file health insurance requests.

All information is held in complete confidence within Health and Counseling except in cases where there is imminent danger to an individual or others.  Our records are protected under HIPPA regulations.  A separate waiting room is available for individuals using the counseling services.

The lower level of Turner Hall.

WHAT SHOULD I EXPECT FROM COUNSELING? In your first session with a counselor you will discuss the reasons for your visit and make an initial plan.  You can discuss your needs and goals with you counselor. If the plan involves services outside of our scope, we will make appropriate referrals.

MEDICAL OR PSYCHIATRIC SERVICES: If a student would like a consultation with a medical professional or a psychiatrist both are available. For psychiatric consultations students are required to have a consultation with the counselor prior to scheduling.

EMERGENCY /URGENT REQUESTS: We will make every attempt to see any student in an urgent or emergency crisis during regular office hours: call 540-362-6444 and request an urgent appointment or just walk in.

If it is after regular office hours:
Residential Students:  If it is an emergency please contact campus security directly at 540-362-6911.  You may also seek support from housing & residence life staff members by contacting a resident assistant.

Commuter Students:  If you are on campus, and it is an emergency, please contact campus security directly at 540-362-6911.

If you are off campus please call 911 for assistance.

Off Campus Referrals: If a student prefers to be seen off campus for any mental health/counseling services, the counselors are available to consult with you about local resources and referrals.